Unify telephone systems have led the market for many years now with their user friendly and feature rich product range designed for companies from 5 extensions up to likes of Coca Cola and the English Government with many 10’s of thousands of users.
OpenScape range offers exceptional performance in affordable, easy-to-use handsets for a wide variety of users
For those who require Digital Handsets we can offer the OpenStage range with a great variety of features.
Well constructed, feature-rich and fully integrated with your OpenScape or HiPath voice network, OpenScape wireless phones connect with your enterprise via your wireless LAN or DECT (phone base).
OpenScape UC is everything your team needs to amplify collective effort and dramatically improve performance. All in one neat, clean package, with mobile access to UC capabilities—wherever it’s needed.
By freeing your workers from their desk, or even the office, OpenScape Mobility increases productivity, speeds up business processes, and reduces costs.
Unify multi-channel contact center systems route, track and help resolve customer contacts—however they reach you.
Inbound Contact centre features:
Outbound Contact Centre features:
Intelligent Contact Centre
Easy integration with other applications
Fixed Mobile convergence
Intelligent call routing
If you’re looking for a new maintainer for your Unify Phone System you couldn’t come to a better place than Midland Telecom:
35 years trading history
Multi Award winning
From complex networks to the smallest of systems
Qualified team of experienced Engineers