A powerful yet affordable telephone system scalable from 8 to 896 users in any business environment.Download the brochure
These ranges of handsets are ideal for any small business that is looking to lower their costs while increasing productivity.Download the brochure
The NEC SL2100 is a Hybrid TDM/VoIP system with Fully Featured phones and is scalable up to 256 ports.Download the brochure
MyCalls is an application that includes a range of call management solutions that can be easily expanded and upgraded. Ideal for small and big business that use telephony with their customers
Provides a full complement of call management information.
Manage by Exception
Reduce Call Costs
Accelerate Return on Investment
Only for SV9100 models, Mycalls Call centre provides supervisors with full control of extensions and Automatic Call Distributor (ACD) groups from their desktop.
Raise Service Standards
Maximise Agent Productivity
Enables easy call management and reporting across multiple sites.
MyCalls Call Recorder is a highly featured, cost–effective solution and an essential add–on to NEC’s SV9100 & SL1100 communication platforms.
Improves staff efficiency
Measure sales and marketing activity
Improves accuracy and saves time
Real-time information enables supervisors
Improves customer service
Reduces cost of sales and increases competitiveness
The Toll Fraud Guard is an active call monitoring application that can be used to help prevent fraudulent calls from taking place.
When potential fraudulent activity takes place within your set parameters the guard will send email notifications of the details, allowing you to remotely block further calls from being made with a single email reply.Download the guide
If you’re looking for a new maintainer for your NEC Phone System you couldn’t come to a better place than Midland Telecom:
35 years trading history
Multi Award winning
From complex networks to the smallest of systems
Qualified team of experienced Engineers