Cloud Hosted VoIP

It allows you to choose the right Feature Packs to suit each employee, ensuring everyone in the business has the features they need. There’s also a range of optional applications to choose from, helping you save money and make the most of your phone system. Plus, it’s scalable, so can grow alongside your business. Because cloud phone systems are hosted in remote data centres, any size business — from a one-person start-up to a large enterprise with thousands of employees around the world — can use a cloud phone service.

Standard call features

Reporting

Email integration

Remote office

Call Centre

Operator Console

Cloud Telephony Benefits

Automatic updates

With MCV you don’t have any maintenance to worry about.

We will update the system with new applications and features that fit your needs.

Reporting

MCV brings all forms of communication into a single manageable hub where you can track your performance and never miss a call.

Scalability

With cloud phone services, as your company grows you simply need to add more users and set up Feature packs to suit each new employee.

Manage customer communications

With MCV, you can make sure calls are answered by the right people at the right time, wherever they are.

Keep your numbers

If you are moving to the cloud you don’t need to change your numbers, your business will run as usual.

Tailored features

Get tailored features for each user and only pay for the ones you need.

Your Cloud everywhere

If you are moving to new sites or an expanding workforce MCV can adapt to meet your changing needs without the need to buy another telephone system again.

Reliability

As your phone system is hosted on the cloud, you only need an internet connection to make it work. If one computer experiences hardware problems you can always use another device without interruptions.

Your Choice of Handsets

Midland Cloud Voice

Polycom is the global leader in telepresence, video, and voice solutions that empower people to connect and collaborate everywhere. Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances – connecting and collaborating from desktops, meeting rooms, classrooms, and mobile settings.

Yealink

The Yealink range embraces entry-level non-display IP phones, business class HD colour screen models and a cutting-edge touchscreen IP media phone, each manufactured to exacting standards and featuring powerful TI chipsets and Power over Ethernet (PoE) as standard.

Offering premium quality at an affordable price they are also certified compatible with many popular IP-PBX platforms, VoIP networks and leading brand communications solutions.