Phone plans change over time, for various reasons. Shared plans went out of favour with Business customers tiring of the ‘leader and sharer’ format where you had a pool of minutes, SMS texts and data to share across a fleet. They were complex with lots of little rules to make changes difficult and expensive.
Shared plans were swept away in favour of a single-user plan for each connection, typically with unlimited minutes, SMS and a data plan that suited each user.
This form of data sharing plan is currently in vogue. Although it can often seem that whatever plans a business customer seems to settle on, Mobile Network Operators invent ways of extracting more ’unplanned charges’, above the monthly rental charges previously agreed. Typically, with shared data, they need to introduce a lack of visibility and individual control. So, this is achieved in two ways, firstly the rule is you can only manage the combined data plan, with no option to address individual users within it.Secondly, there is a lack of visibility on individual use during the month.
Our observations show that 5% of connections tend to use most of the data on offer.Furthermore, the amount they use grows and pushes up the total bill, month-on-month, as they find there is no ceiling to their use.
We have received the following feedback from fleet users about their shared plans.
Control and Fair distribution of shared data using our ‘Best of Both’ shared data plan.
Midland Telecom and IT has formulated a much fairer way of distributing shared data, it takes the best of business single users plans, with a decent data allowance at a low cost from zero to 100GB. We then combine this with further access to a shared data pool, to avoid suspensions and provide extra data where needed.
So, our clients can set a low-cost, data allowance for each user based on their role and their previous use. They can buy the data at much lower rates (typically 75% lower than shared data) and then attach each connection to a smaller, shared data pool they can access if they use up all their allowance.
We can suspend just one individual user and leave the rest of the pool free for normal use. Move one user out of the pool and onto their own high-use allowance to keep costs low.
The spend on data can be dramatically reduced by shifting users up and down the allowance scale to avoid spending more on expensive shared data.
Midland Telecom works out your entire bill each working day, this has a distinct advantage over traditional monthly billing. It means alerts you set can be triggered so you know when someone is spending too much or using a lot of data.
We allow changes to be made to your plan to avoid overuse charges, and we adjust plans for overseas use.
If a user is going to a conference or is visiting an overseas branch, then you can simply increase your single-user allowance to 25GB (maximum for roaming) and you also have access to a shared data pool when abroad. This extends to 105 countries, offering huge allowances for most long-haul destinations.
Shared plans do not suit some users who have a lot of lighter users. The costs of each sharer can be too high. We have some very low-cost, monthly rent-free services, where anyone using less than 50 minutes or SMS texts each month or less than 300MB of data, can enjoy lower costs than the standard light user plans (500 minutes, 500 SMS, 500mb data). Our data is just 0.5p per MB - that is just £1.50 for 300MB per month and with 20 minutes of calls costing just £1.40. These low users can be served more economically, at under £3 a month for typical spend. That is over 60% lower than a sharer plan costing £8 or more. If you do not use them, you do not pay anything and if they use more than £10 a month, you can move them to a sharer plan with no cancellation fee.