Iscar Tools have established themselves as a worldwide metalworking manufacturer and has built his reputation in the UK over the last 40 years. Their sales and administration management is coordinated from their purpose built headquarters in Birmingham. With excellent business growth, Iscar Tools knew that they needed to improve their telecommunications across the board.
Iscar Tools needed a strong and robust telephony infrastructure to manage the business effectively. They had difficulty managing their legacy products and services from a multitude of suppliers. Iscar Tools relied upon the expertise of Midland Telecom to assist them in the streamlining of the whole communications platform.
NEC SV8100 acted as the driving force to ensure that the communications were streamlined and increased productivity
Iscar Tools have a large fleet of mobile phones which are spread UK wide, successful implementation and deployment of their new fleet was vital to ensure minimal disruption to the workforce. Midland Telecom provided full project management to ensure that this was achieved. Iscar Tools now have a full visibility of their mobile fleet, using their new SOTI Mobile Device Management software. They can now remotely manage their connections to control costs and diagnose issues which were a previous drain on IT resources.
Andy Warr, Head of IT
“They listen to our needs and are quick to supply a viable solution.”
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