Oak Record X
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Oak Record X
- recordX is designed to enhance your business by enabling you to deliver the best possible service to your customers. By recording all telephone orders or discussions, you can quickly confirm back to a customer what was agreed.
- This enables any disputes to be quickly resolved and for the customer to be retained for future business. It also means the avoidance of time-consuming litigation. recordX also works alongside your staff to help them develop their customer service skills as well as drive new sales through better telesales techniques.
- recordX meets the regulatory requirements defined by the FSA and by other regulatory bodies. It is also updated regularly to ensure that it continues to meet the latest regulations as and when they change.
- Users can securely access recordX both locally and remotely and review recordings that their security policy allows.
- recordX works with businesses and call centres of any size, as well as multiple sites, to deliver the maximum benefit at the most cost effective price. recordX is scalable from 4 to 480 ports per system.
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