Siemens HiPath 3000 Phone Systems
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Up to 16 channels (ISDN, loop start, IP)
Entry Voice Mail module
Up to 24 digital subscribers
Up to 96 IP workpoints
DECT solution with up to 3 base stations and 16 handsets
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Up to 60 channels (ISDN, loop start, IP)
Entry Voice Mail module
Up to 72 digital subscribers
Up to 96 IP workpoints
HiPath Cordless with up to 16 base stations and 64 handsets
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Up to 250 channels (ISDN, loop start, IP)
Up to 384 digital subscribers
Up to 500 IP workpoints
HiPath Cordless with up to 64 base stations and 250 handsets
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myPortal is the user portal for accessing the unified communication functions of HiPath OpenOffice ME and HiPath 3000 V8. Besides convenient dialing aids via phone directories and favorites and information on the presence status of other subscribers, myPortal can, for example, also be used to access voicemails and faxes.
myPortal provides the following features:
Directories
Favorites List
Journal for calls
Screen pops
Presence status
CallMe service
Status-based call forwarding
Personal AutoAttendant
Recording calls and conferences
Instant Messaging
Voice and Fax messages
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myPortal for Outlook is the user portal integrated in Microsoft Outlook for accessing the unified communication functions of HiPath OpenOffice ME and HiPath 3000 V8. It is analogous to myPortal.
myPortal for Outlook provides the following features in addition to those of myPortal:
Desktop dialer (see below).
Automatic sending of invitation e-mails for scheduled and permanent conferences.
Desktop Dialer
The Desktop Dialer enables subscribers to select a call number and set up a call from within a desktop application (i.e., a standard Microsoft Windows application). The Desktop Dialer only works when myPortal for Outlook is installed.
The subscriber can select a call number with "Ctrl" and the "right mouse button". The selected call number is then highlighted. On releasing the mouse button, dialing begins. A pop-up window appears at the bottom right of your desktop and can be used to cancel dialing within five seconds if you do not want to set up the call. The following special characters are permitted in the station number:
+ ( ) / - : ; .
If the subscriber selects a name, a window with Search options is opened. The name can be extended with the first name, for example. All available directories are searched. The search is then started from this window. Standard desktop applications are, for instance, PowerPoint, Excel, Word, and E-mail and usually support the Desktop Dialer. External (16-bit) applications may be subject to restrictions in functionality
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myPortal for Mobile is the optimized, webbased solution of OpenScape Office V3 LX/MX Unified Communications for mobil devices. myPortal for mobile offers the following features:
Directories
Favorites
Journal
Presence Status
Manual dialing / Redialing
Voicemail
myPortal for Mobile is optimized for presentation on Apple's iPhone but can also be used with several other telephones. Depending on which device and operating system is used, the ease of use or function may be affected. The following requirements apply:
Touch screen (recommended for ease of use)
Display resolution of at least 240 * 320 pixels
Internet Access
Web browser with JavaScript enabled
Support for the simultaneous transmission of voice and data through mobile phones and the mobile network
3G data connection, for example, EDGE, UMTS, HSDPA (recommended for smooth service). GPRS can lead to slow page rendering.
Flat rate data plan (recommended for cost reasons), since data volumes of several 100 MB per month may be involved, depending on usage.
The tested devices are:
Apple iOS: iPhone 3GS, iPhone 4
Android: HTC Desire
Symbian: Nokia N97, C7-00
Blackberry OS: Torch 9800
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myPortal for OpenStage is the user interface for OpenStage 60 HFA and OpenStage 80 HFA phones. In case a user has forgotten to set his current presence status myPortal for OpenStage offers the possibility to modify the status from graphical user interface of the OpenStage phone.
The following presence statuses can be displayed:
Office
Meeting
Sick
Break
Gone out
Vacation
Lunch
Gone home
The currently set presence status is displayed in the main menu by the appropriate symbol and is visible to all other myPortal web and myPortal entry users. The call diversions associated with the presence status remain in place even after myPortal web is closed or the smartphone is switched off.
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myAttendant is an application for unified communications with HiPath OpenOffice ME and HiPath 3000 V8. Besides convenient dialing aids via phone directories and favorites, and information on the presence status of other subscribers, myAttendant can, for example, also be used to access voicemails and Fax messages. LAN messages (Instant Messaging) assist you in communicating with other internal subscribers.
myAttendant offers the following features:
Attendant functions
Directories
Journal
Screen pops
Presence status
Live recording of calls
Message Center
LAN messages
Voice and Fax messages
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myReports provides over 100 predefined standard reports. The historical reports are provided as graphs and/or table views. Furthermore my Reports offers the ability to customize them to individual requirements or to create new reports via the integrated BIRT (Business Intelligent and Reporting Tools) generator.
The user portal myReports offers comfortable functions for creation of historical reports to the user. User can select a report out of over 80 predefined topic oriented historical reports. If necessary user can modify existing report templates according to his needs using the built in report generator.
The automation functions of myReports allow user on one hand an 'ad hoc' report generation, report output on his Desktop and on the other hand a scheduled sending of report by e-mail. my Reports is able to export the generated reported data in common export Formats in case data should to be processed on by other programs afterwards.
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Open Scape Office is an application suite supporting Unified Communications-, Attendant-, Contact Center- and CTI - functions. The SW is divided into server based and client based SW components. The server SW components are installed on a Linux PC and offers general services and functions like:
Voicemail
Fax services
Announcements
Presence status
Autoattendand
Rule Engine
Instant Messaging
Journals
Directories
Common database
Connection to HiPath 3000
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