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Midland Cloud Voice is our customised business PBX, hosted in the cloud.

Cloud telephony is a virtual telephone system that is hosted in the cloud without the need for installation and maintenance of a phone system in premises.

It allows you to choose the right Feature Packs to suit each employee, ensuring everyone in the business has the features they need.
There’s also a range of optional applications to choose from, helping you save money and make the most of your phone system. Plus, it’s scalable, so can grow alongside your business.
Because cloud phone systems are hosted in remote data centres, any size business — from a one-person start-up to a large enterprise with thousands of employees around the world — can use a cloud phone service.

UC Office App

UC Office for Smartphones is an Application for Android and iPhone that can be used as a fully functional Unified Communications and Mobility tools, complementing hard phones, soft phones and UC Office for Desktop.

UC Office features:

  • Voice and Video soft phone
  • Personal Profile, Presence, Status and Location information
  • Call Control
  • Feature Management
  • Contact Management
  • History
  • Instant Messaging and Presence
  • Group Chat

Cloud telephony Benefits

Automatic updates

With MCV you don’t have any maintenance to worry about.

We will update the system with new applications and features that fit your needs.

Reporting

MCV brings all forms of communication into a single manageable hub where you can track your performance and never miss a call.

Scalability

With cloud phone services, as your company grows you simply need to add more users and set up Feature packs to suit each new employee.

Manage customer communications

With MCV, you can make sure calls are answered by the right people at the right time, wherever they are.

Keep your numbers

If you are moving to the cloud you don’t need to change your numbers, your business will run as usual.

Tailored features

Get tailored features for each user and only pay for the ones you need.

Your Cloud everywhere

If you are moving to new sites or an expanding workforce MCV can adapt to meet your changing needs without the need to buy another telephone system again.

Reliability

As your phone system is hosted on the cloud, you only need an internet connection to make it work. If one computer experiences hardware problems you can always use another device without interruptions.

Your Choice of Handsets

Polycom

Polycom is the global leader in telepresence, video, and voice solutions that empower people to connect and collaborate everywhere. Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances – connecting and collaborating from desktops, meeting rooms, classrooms, and mobile settings.

Yealink

The Yealink range embraces entry-level non-display IP phones, business class HD colour screen models and a cutting-edge touchscreen IP media phone, each manufactured to exacting standards and featuring powerful TI chipsets and Power over Ethernet (PoE) as standard.

Offering premium quality at an affordable price they are also certified compatible with many popular IP-PBX platforms, VoIP networks and leading brand communications solutions.

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At Midland Telecom we offer:

24/7 Support

We look after every aspect of your telecoms, one bill and one number to call for support. You can rest assured that you can hand over the responsibility of your telecoms to us.

Expertise

Based in Birmingham, we are a business telecoms provider with 30 years trading history.

Innovation

We have a team of developers who look after the latest product development to introduce the latest features and applications on the market.

Convenience

We have a minimal commitment with an all-inclusive cost per month and no termination fees