Hosted phone systems
Samsung Phone Systems
If you are looking for a stylish phone system with the latest technology you couldn’t choose a better brand. Samsung offers seamless Smartphone and WiFi Integration with Samsung Phone Systems and powerful unified communications applications to increase your employees productivity. Price competitive from a handful of users to several thousand and backed up with an impressive line-up of applications, you will be impressed with the overall package from a trusted and reliable brand.
NEC Phone Systems
If you are a small-medium business looking for a secure and convenient telephone system, NEC is the best solution for you. With the toll fraud monitoring application included in the package you can prevent unauthorised calls combined with instant text alerts and blocking so you’ll never worry again.
Unify Phone Systems
If you are looking for professional contact centre and unified communication features, Unify has the industry leading applications for your business. You can seamlessly manage everything from your day to day telephony use to calling records, agent workflows and campaign strategies all in one platform.
Business continuity and Disaster recovery
As a Service Provider looking after thousands of business customers’ telephone lines, calls, systems, mobile and internet access, over the last 30 years, Midland Telecom can give you some practical advice on what is most likely to happen and what you can do in reality, to shore up your systems, that is easy to deploy and economic.
There are several main categories where you might want to deploy business continuity methods, here are a common list in order of frequency or likelihood:
Planning the connections of your telecoms in advance of choosing and committing to new premises is a vital step for any business to take.
At Midland Telecom we frequently see customers frustrated of not to be able to even moving to new premises for several months because their telephony and internet access is restricted.
At Midland Telecom, we offer a FREE check-up of your new premises with NO obligations!
Support and Maintenance
At Midland Telecom we don’t just specialise in installing leading phone systems but we also offer full maintenance support and aftercare once your system is in place. Our customer-centric approach to business ensures that you always receive a First Class level of support, as and when you require it.
"Midland Telecom demonstrated that they had professionalism, expertise and skill sets to deploy this outstanding Unified Communications Package to our Global operation. They made this daunting project a reality with very little fuss."
"We are very happy with the system installed by Midland Telecom. Thanks to the Application NEC MyCalls Manager we are now tracking the volume of incoming calls in each site and monitoring employees performances in real time. I would recommend Midland Telecom to all the Businesses that want to gain competitive advantage."
"I've always found Midland Telecom to be a competent, easy to work with supplier, who have assisted in our growth plans with ease and professionalism."
“The solution has integrated seamlessly into our infrastructure, productivity levels are up, and customer service has been heightened,”
Browse our case studies and see what some of the worlds smartest marketers have to say about working with Midland Telecom