Hosted VOIP Standard Features

With Midland Hosted VOIP, the core feature set is extensive.

With Midland Hosted VOIP you no longer have to compromise.

Features such as voicemail, conference-bridge and auto-attendant which previously were only available to large corporations, are now available to every business. Benefits The real strength of Midland Hosted VOIP is in the benefits it delivers to your business.

One of the major issues we see business's face is that their phone system leaves their clients with a negative view or impression of their company. The right telephone system will leave your clients with the impression that they are dealing with an organisation that is going to service their needs.

The advantage of Midland Hosted VOIP is that it immediately makes your company stand out and look professional at all times.

With features such as voicemail, customisable business messages on hold and roaming extensions, your clients will realise they are important to you and can be assured that they will always receive quality service.

Savings on line costs Another benefit of Midland Hosted VOIP is the savings on line costs. When you start making calls using Midland Hosted over VoIP, most organisations will find that their PSTN phone lines are redundant.

Unified Messaging - Fax, Voicemail and Email Midland Hosted VOIP provides the ability to have all of your messages delivered to your email inbox. 

Voicemail - Midland Hosted VOIP can be configured to deliver any voicemails directly to your telephone and/or your email client. Just click on the message and you can listen to your voicemail directly from your PC or iPhone.

Fax - Midland Hosted VOIP offers a virtual fax extension that delivers inbound faxes directly to your email inbox via DDI Call Recording Midland Hosted VOIP offers call recording as standard on each extension, hunt group or auto-attendant with the ability to dynamically turn it on or off via the telephone handset Low Cost access to advanced telephone features.

As Midland Hosted VOIP is a next generation telephone system, it delivers new price points on standard features which make them affordable to even small business, while adding new advanced features. Previously, features such as auto attendant, Time-of-day routing and voicemail were only available in high end PABX’s. With Midland Hosted VOIP the same set of features are delivered to every customer, which means that even small businesses get access to the same advanced features as large corporations.

Mobility With Midland Hosted VOIP the definition of a telephone extension has changed. A telephone extension is no longer a fixed device at a fixed location. Employees working from home or on the move can now make phone calls to office extensions (or anywhere else for that matter) as if they were sitting at their desk in the office. The inverse is also true; Midland Hosted VOIP can be configured so that it knows where you are and routes incoming calls to you no matter where you are. Travelling staff can pack a VoIP handset (which can be as small as a Bluetooth headset when used in conjunction with a laptop) and make calls from anywhere that a broadband internet connection is available.

Advanced Billing and Call Accounting Services Midland Hosted VOIP offers call logging at user and supervisor level so that you can keep track of each call made including source and destination number, duration etc. This can be used to track call usage of different departments.

Free Inter-Office Calls The configuration of Midland Hosted VOIP allows a company with multiple branches to connect all of their staff to one central PABX. This means that it’s very easy to connect multiple offices and route calls between them.

Add a reliable Internet Connection at each end and you can start making free calls between offices even if they are located nationally or internationally.

Scalability Midland Hosted VOIP technology scales from small offices with 1 phone, to large scale enterprises with thousands of phones spread across the globe. This is especially important when you start talking about integrating your business systems with your PABX using Computer Technology Integration (CTI). The same Hosted VOIP technology can be used whether you are a small 5 employee business or a global enterprise, system compatibility will be maintained as your business grows.

Open Standards MIdland Hosted VOIP is built on open standards so you are not locked into any single vendor for support.

Midland Hosted VOIP also operates with standards based (SIP) phones so you can choose the type of phone that best suits your business operation. You can mix and match phones from multiple vendors such as Cisco, Polycom and Snom to name a few.