NEC UCB Lite Operator Console

A slimmed down version of Operator Console - a low cost solution ideal for small businesses.

This enables a more personalised service where each caller is treated individually, and they get to speak to the right person more quickly. That means less time on hold, less voicemails, less ‘double handling’ and less frustration.

As productivity dramatically increases, an operator becomes more cost effective. and is less likely to need back ups.

• Handle larger call volumes with less staff - with single-click transfers & Busy Lamp Field buttons

• Offer a more personalised service using screenpops & Caller ID - greet your customers by name

• Ideal for receptionists / operators within small businesses

• Inexpensive, cost-effective solution

• Intelligent Busy Lamp Field (BLF)

• Automated screen-pops

• Message management assisting other BLF users

• Advanced productivity features

• Utilise existing PBX features, eg. inskin attendant, queue messages, etc

• Simple installation - no extra hardware required

• Upgradeable to full UCB Operator Console application