NEC SV8100 System

The SV8100 is a unique communication solution for up to 500 users. Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform. Business performance is improved significantly by making an entire workforce more reachable wherever they are based. Part of the UNIVERGE 360 portfolio, the SV8100 creates ‘360-degree communication’ encompassing fixed, mobile and converged communication such as e-mail, presence and instant messaging. In short, it makes Unified Communication a reality. Key features: • Unique interchangeable handset design • Unique Netlink survivability between branches • Unique Bluetooth handset • Modular architecture for economical scaleability • VoIP and traditional voice support • Aggressively priced • Embedded applications including voice mail • Mobile Extensions at no extra cost The SV8100 is the ideal communication solution for almost any workplace - here are just a few examples: The Small Office - Aggressively priced compared to other smaller systems, but with enormous scaleability as a business grows. The SMB - The SV8100 offers productivity and efficiency tools that are usually associated with more expensive large corporate systems. The Call Centre - Powerful call management software ensures customer service levels, and your workforce, are optomised at all times. The Branch Office - These can benefit from highly cost effective unique Netlink feature – allowing multiple systems to operate as one. Netlink also offers multiple business continuity options. The Homeworker - The latest VoIP technology ensures costs are minimised, and access to system features are maximised. The Mobile Worker - Whether on-site or out in the field our comprehensive mobile connectivity solutions ensure a user is contactable whenever and wherever they are. Cutting edge features such as mobile extension are delivered with no additional cost. Hotels & Hospitality - A range of specific features that will enhance a guests’ hospitality experience, while at the same time optimise staff efficiency. Healthcare Environments - By simplifying and enhancing the communication process health professionals have more time to spend with patients. Response time is also improved substantially. Specialised Professions - Legal and finance professions benefit from features such as call recording which is effortless, easily accessed and completely secure. Learn More

A slimmed down version of Operator Console - a low cost solution ideal for small businesses.

This enables a more personalised service where each caller is treated individually, and they get to speak to the right person more quickly. That means less time on hold, less voicemails, less ‘double handling’ and less frustration.

As productivity dramatically increases, an operator becomes more cost effective. and is less likely to need back ups.

• Handle larger call volumes with less staff - with single-click transfers & Busy Lamp Field buttons

• Offer a more personalised service using screenpops & Caller ID - greet your customers by name

• Ideal for receptionists / operators within small businesses

• Inexpensive, cost-effective solution

• Intelligent Busy Lamp Field (BLF)

• Automated screen-pops

• Message management assisting other BLF users

• Advanced productivity features

• Utilise existing PBX features, eg. inskin attendant, queue messages, etc

• Simple installation - no extra hardware required

• Upgradeable to full UCB Operator Console application

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