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Latest News

07/10/2008
new website launched
we have launched our new website this week
...read more

19/01/2009
Midland Telecom Partner with NEC
Midland Telecom partner with NEC for their Univerge 360 unified comms solution
...read more

02/04/2009
What Recession?
Midland Telecom kick on!!
...read more

15/07/2009
Midland Telecom deploy global NEC solution for Red Prairie
Midland Telecom have just completed a global 6 site VOIP NEC solution for market leaders Red Prairie. With 6 sites in total spanning over 450 extensions we are very happy with the deployment, and management of their Lines and Calls network services being an addition also.
...read more

01/08/2009
Midland telecom e Shop Opens for business
Midland Telecom have teamed up with Nimans/Rocom to develop and launch their new E shop. www.midlandtelecomshop.co.uk
...read more

09/02/2010
Midland Telecom kick on with Aastra
Midland Telecom Strengthen relationship with Aastra Telecom
...read more

09/06/2010
Midland Telecom enjoy success with NEC
Midland Telecom enjoy success with the NEC SV8100
...read more

14/07/2010
Midland TML Expand
Midland TML, Midland Telecoms Lines, calls and broadband division expand
...read more

09/08/2010
Midland TML sell Mobile Phones
Midland TML now have a Mobile Phones division
...read more

11/08/2010
Midland Telecom enjoy Big Wins With Siemens
Midland Telecom Win high profile Bids with Siemens Openscape
...read more

12/08/2010
leasing on the up
Leasing becomes more the weapon of choice
...read more

12/08/2010
Aastra Success
Midland Telecom enjoy new benefits of the Aastra Intelligate
...read more

12/08/2010
Midland work with Nissan
Midland Telecom roll our NEC SV8100's for Nissan
...read more

06/10/2010
Midland Telecom Portfolio
Midland Telecom Portfolio grows
...read more

11/10/2010
Midland Telecom resume
Description of Midland telecom
...read more

15/10/2010
Big Win for Midland Telecom
Midland telecom are awarded the tender for University College Birmingham
...read more

24/06/2011
midland telecom upgrade with the Aastra 400
Midland Telecom continue their 10 year plan with Ascom/Aastra with the adoption of their new range the Aastra 400
...read more

04/07/2011
midland upgrade with Avaya Ip 500
Midland telecom expand their partnership with Avaya
...read more

05/07/2011
twitter, facebook and Linkedin
Midland telecom go Social !!!
...read more

06/07/2011
Midland telecom take on the NEC SL1100
Midland Telecom continue their commitment with NEc with their latest NEC SL 1100 digital/IP phone system
...read more

06/09/2011
Siemens Lead the Gartner Magic Quadrant UC 2011 reports
Each year Gartner publish their well regarded reports on the telecoms industry. The Latest gartner reports on Unified communications places Siemens at the Top of their Magic Quadrant.
...read more

17/11/2011
Midland Telecom Partner with Cisco
Midland Telecom have extended their partnership with Cisco to become a fully accredited select Partner. we are now fully trained on sales and engineering to deploy The Cisco portfolio of Voice, Data and Security products.
...read more

>> View all news
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Software Communication System 500



Overview

Software Communication System 500 is an easy to manage, user-friendly, unified communications solution targeted to SMBs with 30-500+ users. This slick SIP-based solution leverages the inherent simplicity of open source code - all delivered on an industry standard IT platform call server; for access to next generation standards and new features. Employee productivity is enhanced with collaborative applications such as video and voice conferencing, unified messaging, call forwarding (find me/follow me), auto attendant, and automatic call distribution (ACD). A powerful plug-and-play web-based configuration and management system addresses the critical business challenges of a mobile and dispersed workforce. With Software Communication System 500 from Nortel, SMBs can experience business velocity fuelled by next generation Unified Communications solutions.

Software Communication System 500

Features & Benefits


The Software Communication System 500 provides a full suite of intuitive and easy to use applications that have been designed specifically for Small and Medium Businesses – all designed to fuel and drive better business results including greater efficiency, cost savings, higher productivity and increased revenue.

Find me/Follow me: Sophisticated and easy-to-use, keeps your mobile employees accessible

Conferencing: Advanced, flexible and user-friendly multi-party conferencing capabilities (including Meet Me conferencing)

Auto Attendant: Enterprise-grade attendant for a personalized customer experience

Personal Auto Attendant: Empowers employees with mailbox customization; press 1 to leave a vmail, 2 to reach my cell, etc.


Choice of Softphones for making phone calls from a PC as well as presence, secure instant messaging and video conferencing capabilities


Automatic Call Distribution (ACD): For businesses needing the basics, simple to configure and use, yet a highly effective contact center solution for up to 50 agents
Voice/Unified Messaging: a simple and flexible application allowing users to retrieve voicemail from their hard client, soft phone, portal or even via email


Call Detail Reporting: Complete set of call records that are easy to access, browse and export


Choice of Application Plug-Ins for PC-based phone calls while directly within Microsoft Outlook or IBM Lotus Notes/Same Time environments


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