NEC SV8100 UC For Business

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07/10/2008
new website launched
we have launched our new website this week
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19/01/2009
Midland Telecom Partner with NEC
Midland Telecom partner with NEC for their Univerge 360 unified comms solution
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02/04/2009
What Recession?
Midland Telecom kick on!!
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15/07/2009
Midland Telecom deploy global NEC solution for Red Prairie
Midland Telecom have just completed a global 6 site VOIP NEC solution for market leaders Red Prairie. With 6 sites in total spanning over 450 extensions we are very happy with the deployment, and management of their Lines and Calls network services being an addition also.
...read more

01/08/2009
Midland telecom e Shop Opens for business
Midland Telecom have teamed up with Nimans/Rocom to develop and launch their new E shop. www.midlandtelecomshop.co.uk
...read more

09/02/2010
Midland Telecom kick on with Aastra
Midland Telecom Strengthen relationship with Aastra Telecom
...read more

09/06/2010
Midland Telecom enjoy success with NEC
Midland Telecom enjoy success with the NEC SV8100
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14/07/2010
Midland TML Expand
Midland TML, Midland Telecoms Lines, calls and broadband division expand
...read more

09/08/2010
Midland TML sell Mobile Phones
Midland TML now have a Mobile Phones division
...read more

11/08/2010
Midland Telecom enjoy Big Wins With Siemens
Midland Telecom Win high profile Bids with Siemens Openscape
...read more

12/08/2010
leasing on the up
Leasing becomes more the weapon of choice
...read more

12/08/2010
Aastra Success
Midland Telecom enjoy new benefits of the Aastra Intelligate
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12/08/2010
Midland work with Nissan
Midland Telecom roll our NEC SV8100's for Nissan
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06/10/2010
Midland Telecom Portfolio
Midland Telecom Portfolio grows
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11/10/2010
Midland Telecom resume
Description of Midland telecom
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15/10/2010
Big Win for Midland Telecom
Midland telecom are awarded the tender for University College Birmingham
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24/06/2011
midland telecom upgrade with the Aastra 400
Midland Telecom continue their 10 year plan with Ascom/Aastra with the adoption of their new range the Aastra 400
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04/07/2011
midland upgrade with Avaya Ip 500
Midland telecom expand their partnership with Avaya
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05/07/2011
twitter, facebook and Linkedin
Midland telecom go Social !!!
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06/07/2011
Midland telecom take on the NEC SL1100
Midland Telecom continue their commitment with NEc with their latest NEC SL 1100 digital/IP phone system
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06/09/2011
Siemens Lead the Gartner Magic Quadrant UC 2011 reports
Each year Gartner publish their well regarded reports on the telecoms industry. The Latest gartner reports on Unified communications places Siemens at the Top of their Magic Quadrant.
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17/11/2011
Midland Telecom Partner with Cisco
Midland Telecom have extended their partnership with Cisco to become a fully accredited select Partner. we are now fully trained on sales and engineering to deploy The Cisco portfolio of Voice, Data and Security products.
...read more

>> View all news

PDF Brochure of NEC UCB Unified Comms software Suite

SV8100 UC for Business

Advanced Unified Communications

UC for Business helps unify an entire organization, enabling individuals, departments
and locations to work more efficiently by ensuring seamless internal and external
communications.

Users can connect from wherever they via phones, pc’s, mobile devices, faxes and the web - effortlessly.

Good reasons to choose UCB

• A single point solution with a single server - creates a simplified administration environment

• Microsoft® Outlook based userInterface

• Presence Reporting allows managers to monitor activity of their team, helping to enhance employee performance

• Simplified call handling - users
manage all their communications
from their desktop

• Easily customised for individual
company requirements

• A wide range of 3rd party
interfaces allows UCB to boost
customer service and productivity

• Treat the mobile and the desk
phone as a single device, using
one number

• Instant ‘drag and drop’
conference calls

Solutions for executives

UCB puts busy executives in control of their availability by allowing them to screen,
prioritise and respond to the contacts that are most important to their business. Managers can quickly reach workers on a wide number of mobile devices in order to communicate important assignments.

Solutions for operators

Operators need to be able to manage peak times without compromising quality of service.
UCB provides superior call handling abilities including ‘point and click telephony’ for greater
speed, drag and drop facility for re-prioritisng call queues and customer screen-pops.

Solutions for knowledge workers
Knowledge workers have had to put up with phone tag, constant interruptions and overloaded inboxes for too long. UCB streamlines and intelligently manages all their communications using a single desktop application. Presence provides more efficient call management and screen-pop caller details make call handling more professional.

Solutions for contact centres

Contact Centre agents are expected to process large numbers of external requests
as quickly as possible. These requests comein many forms - calls, faxes, e-mails, chats
and via the company website. UCB enhances customer service pre-configured safety nets for emergencies and high volume situations, and skills based routing so a customer speaks to the right person first time. The simple, intuitive interface means agents require little or no training is required.

UCB gives users all real-time

Presence information at a glance enabling more efficient call handling. This makes staff
more reachable and reduces time wasted on missed calls and messages.

Aastra

Toshiba

Microsoft

Cisco Systems