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Latest News

07/10/2008
new website launched
we have launched our new website this week
...read more

19/01/2009
Midland Telecom Partner with NEC
Midland Telecom partner with NEC for their Univerge 360 unified comms solution
...read more

02/04/2009
What Recession?
Midland Telecom kick on!!
...read more

15/07/2009
Midland Telecom deploy global NEC solution for Red Prairie
Midland Telecom have just completed a global 6 site VOIP NEC solution for market leaders Red Prairie. With 6 sites in total spanning over 450 extensions we are very happy with the deployment, and management of their Lines and Calls network services being an addition also.
...read more

01/08/2009
Midland telecom e Shop Opens for business
Midland Telecom have teamed up with Nimans/Rocom to develop and launch their new E shop. www.midlandtelecomshop.co.uk
...read more

09/02/2010
Midland Telecom kick on with Aastra
Midland Telecom Strengthen relationship with Aastra Telecom
...read more

09/06/2010
Midland Telecom enjoy success with NEC
Midland Telecom enjoy success with the NEC SV8100
...read more

14/07/2010
Midland TML Expand
Midland TML, Midland Telecoms Lines, calls and broadband division expand
...read more

09/08/2010
Midland TML sell Mobile Phones
Midland TML now have a Mobile Phones division
...read more

11/08/2010
Midland Telecom enjoy Big Wins With Siemens
Midland Telecom Win high profile Bids with Siemens Openscape
...read more

12/08/2010
leasing on the up
Leasing becomes more the weapon of choice
...read more

12/08/2010
Aastra Success
Midland Telecom enjoy new benefits of the Aastra Intelligate
...read more

12/08/2010
Midland work with Nissan
Midland Telecom roll our NEC SV8100's for Nissan
...read more

06/10/2010
Midland Telecom Portfolio
Midland Telecom Portfolio grows
...read more

11/10/2010
Midland Telecom resume
Description of Midland telecom
...read more

15/10/2010
Big Win for Midland Telecom
Midland telecom are awarded the tender for University College Birmingham
...read more

24/06/2011
midland telecom upgrade with the Aastra 400
Midland Telecom continue their 10 year plan with Ascom/Aastra with the adoption of their new range the Aastra 400
...read more

04/07/2011
midland upgrade with Avaya Ip 500
Midland telecom expand their partnership with Avaya
...read more

05/07/2011
twitter, facebook and Linkedin
Midland telecom go Social !!!
...read more

06/07/2011
Midland telecom take on the NEC SL1100
Midland Telecom continue their commitment with NEc with their latest NEC SL 1100 digital/IP phone system
...read more

06/09/2011
Siemens Lead the Gartner Magic Quadrant UC 2011 reports
Each year Gartner publish their well regarded reports on the telecoms industry. The Latest gartner reports on Unified communications places Siemens at the Top of their Magic Quadrant.
...read more

17/11/2011
Midland Telecom Partner with Cisco
Midland Telecom have extended their partnership with Cisco to become a fully accredited select Partner. we are now fully trained on sales and engineering to deploy The Cisco portfolio of Voice, Data and Security products.
...read more

>> View all news
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Why choose UNIVERGE SV8100?

The SV8100 is a unique communication solution for up to 500 users.


Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform.

Business performance is improved significantly by making an entire workforce more reachable wherever they are based.

Part of the UNIVERGE 360 portfolio, the SV8100 creates ‘360-degree
communication’ encompassing fixed, mobile and converged communication such as e-mail, presence and instant messaging.

In short, it makes Unified Communication a reality.


Key features:

• Unique interchangeable handset design

• Unique Netlink survivability between branches

• Unique Bluetooth handset

• Modular architecture for economical scaleability

• VoIP and traditional voice support

• Aggressively priced

• Embedded applications including voice mail

• Mobile Extensions at no extra cost


SV8100 other applications

 

 


Feature-rich applications to increase employee collaboration and productivity

Voicemail - Already built in to the SV8100 on a single server, users can enjoy one touch
access to voicemail as well as listen to messages remotely.

Desktop Suite - User friendly call management software. Allows users complete control over their telephony from their PC desktop, increasing speed and productivity dramatically.

SP310 Softphone - A portable handset application which works with Desktop Suite.
It’s like taking a system phone with you. Ideal for on the road and homeworkers.

Auto attendant - ensures customer calls are routed to the appropriate people and
answered quickly and efficiently. When customers call in, an instruction menu announcement is played, providing them with a choice of dialling options.

CRM - The SV8100 interacts with popular contact and CRM applications including
Microsoft Outlook. It can connect to company databases providing instant access to
customer information.

Screen pop-ups - Prompted automatically from a call, operators view caller ID as well as
customer information even before answering, enhancing customer service.

Call logging & recording - A complete record of all calls made and received can be
made, and also recorded as a .wav file with email-forward options.

Instant messaging - Personalized instant messages can be sent to other operators to
the PC screen or handset screen, even when a call is being taken.

Shared whiteboards - Users can share drawing tools over the network such as white
boards for more interactive conference calls.

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